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F.a.q.


General

You are approved and ready to start using your Bill Paying account immediately upon submitting your application.

No, everything is done from the web.

Yes, but you would have to make payments every 2 weeks.

No bank account is needed.

We operate in all states..

Sending a bill request

Any company can be paid that accepts Web payments or ACH; or online checks. This includes utility companies; cell phones; insurance ; car payments; ..and many more.

We do NOT pay individuals; bank accounts or debit/credit cards. We only pay companies.

There is a fee you must pay before the bill is paid. This is based on the amount of the bill. After the bill is paid, every two weeks you can either make the minimum payment or payoff the new balance.

We will send you an email with the confirmation number on it.

This is a portion of the fees we charge, and must be received before we will pay the bill.It is based on the amount of the bill request.

We start paying bills at 3:30 eastern standerd time; Monday through Friday. Vendors are notified immediately that a payment has been made, and an email is sent to you.

We will issue you a refund for the fees you sent in.

Yes.

While no single bill request can exceed $125.00, you can make more than one request to the same vendor. Total requests can not exceed your limit'

Reversals

If your payments are not made on time, we reserve the right to reverse the bill we paid for you.

We notify the bank of the company we paid, that we are reversing. They notify the company, who in turn notifies you.

Probably. Remember, we are not responsible for re-connect fees or any fees the company may impose on you because of this. They will certainly demand the payment from you

We reserve the right to allow or not. We do charge a fee for each reversal (see policy and fees). And your limit will be lowered.

Payments

No - we never deduct money from you- - You must send.

Yes, just logon and see what your balance on your next payment is.

Once we have paid the bill, log into your account and look at payments/date due page. Furthermore, we will send a email reminder.

We accept Moneygram, or by Debit or Credit Card from our web site

As long as you have not used up your available amount (your limit), you can keep entering new bills. Also, as you make payments on existing bills, that amount becomes available for new bills

Other Info

The more bills you do and pay off satisfactory, will cause your limit to rise

Go to the Contact us page, and send an email.

Just go to edit your account page, make the necessary changes